Terms of Use & Privacy

Terms and conditions of use

1.         Introduction
1.1     These terms and conditions shall govern your use of our website.
1.2     By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3     You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
1.4     Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

2.         Copyright notice
2.1     Copyright (c) 2014 Joleany Ltd.
2.2     Subject to the express provisions of these terms and conditions:
(a)      we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b)      all the copyright and other intellectual property rights in our website and the material on our website are reserved.

3.         Licence to use website
3.1     You may:
(a)      view pages from our website in a web browser;
(b)      download pages from our website for caching in a web browser;
(c)      print pages from our website;
(d)      stream audio and video files from our website; and
(e)      use our website services by means of a web browser,
subject to the other provisions of these terms and conditions.
3.2     Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
3.3     You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
3.4     Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
3.5     Unless you own or control the relevant rights in the material, you must not:
(a)      sell, rent or sub-license material from our website;
(b)      exploit material from our website for a commercial purpose;
3.6     Notwithstanding Section 3.5, you may redistribute our newsletter in print and electronic form to any person.
3.7     We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

4.         RSS feed
4.1     You may access our RSS feed using an RSS reader or aggregator.
4.2     By accessing our RSS feed, you accept these terms and conditions.
4.3     Subject to your acceptance of these terms and conditions, we grant to you a non-exclusive, non-transferable, non-sub-licensable licence to display content from our RSS feed in unmodified form on any website owned and operated by you, providing that you must not aggregate our RSS feed with any other feed when displaying it in accordance with this Section 4.3.
4.4     It is a condition of this licence that you include a credit for us and hyperlink to our website on each web page where the RSS feed is published (in such form as we may specify from time to time, or if we do not specify any particular form, in a reasonable form).
4.5     We may revoke any licence set out in this Section 4 at any time, with or without notice or explanation.

5.         Acceptable use
5.1     You must not:
(a)      use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b)      use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c)      use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d)      conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e)      access or otherwise interact with our website using any robot, spider or other automated means;
(f)      violate the directives set out in the robots.txt file for our website; or
(g)      use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
5.2     You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6.         Affiliate links
6.1     Our website includes links to third party merchant websites supplying goods and/or services.
6.2     We may earn affiliate fees from a merchant if you click on that merchant's link on our website and subsequently make a purchase on the merchant's website. 
6.3     You acknowledge that:
(a)      we do not vet third party merchants;
(b)      we do not check, audit, monitor or control: the identity, credit worthiness or bona fides of third party merchants; the security of third party merchant websites; or the accuracy of the information published on third party merchant websites;
(c)      we are not party to any contract for the sale or purchase of goods or services entered into between you and a third party merchant; and
(d)      our website contains information supplied by third party merchants, and we do not check, audit or monitor the accuracy of that information,
and accordingly we will not be liable to you in relation to any loss or damage arising out of any use of a third party merchant website, any information supplied by a third party merchant, any offer made by a third party merchant, or any contract with a third party merchant.
6.4     We are not responsible for the enforcement of any obligations arising out of a contract between you and any third party, and we will have no obligation to mediate between the parties to any such contract.
6.5     The provisions of this Section 6 are subject to Section 16.1.

7.         Registration and accounts
7.1     To be eligible for an individual account on our website under this Section 7, you must be at least 18 years of age and resident in the United Kingdom.
7.2     You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.
7.3     You must notify us in writing immediately if you become aware of any unauthorised use of your account.
7.4     You must not use any other person's account to access the website, unless you have that person's express permission to do so.

8.         User IDs and passwords
8.1     If you register for an account with our website, you will be asked to provide a user ID and password.
8.2     Your user ID must not be liable to mislead and must comply with the content rules set out in Section 13; you must not use your account or user ID for or in connection with the impersonation of any person.
8.3     You must keep your password confidential.
8.4     You must notify us in writing immediately if you become aware of any disclosure of your password.
8.5     You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

9.         Cancellation and suspension of account
9.1     We may:
(a)      suspend your account;
(b)      cancel your account; and/or
(c)      edit your account details,
at any time in our sole discretion without notice or explanation.
9.2     You may cancel your account on our website by submitting a request using the contact us form.

10.      Social networking
10.1    Registered users will have access to such additional features on our website as we may from time to time determine, which may include:
(a)      facilities to complete a detailed personal profile on the website, to publish that profile on the website, and to restrict the publication of that profile to particular groups or individuals registered on the website;
(b)      facilities to create groups, manage groups that you have created, join and leave groups, and share information amongst group members;
(c)      the facility to send private messages via the website to particular groups or individuals registered on the website; and
(d)      the facility to post and publish text and media on the website.
10.2    You agree to the publication of posts relating to you, by others, on our website; you acknowledge that such posts may be critical or defamatory or otherwise unlawful; and, subject to Section 16.1, you agree that you will not hold us liable in respect of any such posts, irrespective of whether we are aware or ought to have been aware of such posts.

11.      Personal profiles
11.1    All information that you supply as part of a personal profile on the website must be true, accurate, current, complete and non-misleading.
11.2    You must keep your personal profile on our website up to date.
11.3    Personal profile information must also comply with the provisions of Section 5 and Section 13.

12.      Your content: licence
12.1    In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
12.2    You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media / reproduce, store and publish your content on and in relation to this website and any successor website / reproduce, store and, with your specific consent, publish your content on and in relation to this website.
12.3    You grant to us the right to sub-license the rights licensed under Section 12.2.
12.4    You grant to us the right to bring an action for infringement of the rights licensed under Section 12.2.
12.5    Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

13.      Your content: rules
13.1    You warrant and represent that your content will comply with these terms and conditions.
13.2    Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
13.3    Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a)      be libellous or maliciously false;
(b)      be obscene or indecent;
(c)      infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d)      infringe any right of confidence, right of privacy or right under data protection legislation;
(e)      constitute negligent advice or contain any negligent statement;
(f)      constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
(g)      be in contempt of any court, or in breach of any court order;
(h)      be in breach of racial or religious hatred or discrimination legislation;
(i)       be blasphemous;
(j)      be in breach of official secrets legislation;
(k)      be in breach of any contractual obligation owed to any person;
(l)       depict violence, in an explicit, graphic or gratuitous manner;
(m)     be pornographic, lewd, suggestive or sexually explicit;
(n)      be untrue, false, inaccurate or misleading;
(o)      consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p)      constitute spam;
(q)      be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r)      cause annoyance, inconvenience or needless anxiety to any person.
13.4    Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet.
13.5    You must not use our website to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms and conditions.
13.6    You must not submit to our website any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

14.      Report abuse
14.1    If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.
14.2    You can let us know by email or by using our “contact us" form.

15.      Limited warranties
15.1    We do not warrant or represent:
(a)      the completeness or accuracy of the information published on our website;
(b)      that the material on the website is up to date; or
(c)      that the website or any service on the website will remain available.
15.2    We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
15.3    To the maximum extent permitted by applicable law and subject to Section 16.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

16.      Limitations and exclusions of liability
16.1    Nothing in these terms and conditions will:
(a)      limit or exclude any liability for death or personal injury resulting from negligence;
(b)      limit or exclude any liability for fraud or fraudulent misrepresentation;
(c)      limit any liabilities in any way that is not permitted under applicable law; or
(d)      exclude any liabilities that may not be excluded under applicable law.
16.2    The limitations and exclusions of liability set out in this Section 16 and elsewhere in these terms and conditions:
(a)      are subject to Section 16.1; and
(b)      govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
16.3    To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
16.4    We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
16.5    We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
16.6    We will not be liable to you in respect of any loss or corruption of any data, database or software.
16.7    We will not be liable to you in respect of any special, indirect or consequential loss or damage.
16.8    You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

17.      Indemnity
17.1    You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of:
(a)      any breach by you of any provision of these terms and conditions; or
(b)      your use of our website.

18.      Breaches of these terms and conditions
18.1    Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a)      send you one or more formal warnings;
(b)      temporarily suspend your access to our website;
(c)      permanently prohibit you from accessing our website;
(d)      block computers using your IP address from accessing our website;
(e)      contact any or all your internet service providers and request that they block your access to our website;
(f)      commence legal action against you, whether for breach of contract or otherwise; and/or
(g)      suspend or delete your account on our website.
18.2    Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

19.      Third party websites
19.1    Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.
19.2    We have no control over third party websites and their contents, and subject to Section 16.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

20.      Trade marks
20.1    JOLEANY, our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.
20.2    The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

21.      Competitions
21.1    From time to time we may run competitions, free prize draws and/or other promotions on our website.
21.2    Competitions will be subject to separate terms and conditions (which we will make available to you as appropriate).

22.      Variation
22.1    We may revise these terms and conditions from time to time.

23.      Assignment
23.1    You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
23.2    You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

24.      Severability
24.1    If a provision of a contract under these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
24.2    If any unlawful and/or unenforceable provision of a contract under these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

25.      Third party rights
25.1    A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
25.2    The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

26.      Entire agreement
26.1    Subject to Section 16.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

27.      Law and jurisdiction
27.1    A contract under these terms and conditions shall be governed by and construed in accordance with English law.
27.2    Any disputes relating to a contract under these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

Privacy and cookies policy

Part 1: Personal information and privacy

1.         Introduction
1.1     We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1.2     By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.         Collecting personal information
2.1     We may collect, store and use the following kinds of personal information:
(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b)      information that you provide to us when registering with our website;
(c)      information that you provide when completing your profile on our website;
(d)      information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;
(e)      information that you post to our website for publication on the internet;
(f)      information contained in or relating to any communications that you send to us or send through our website;
(g)      any other personal information that you choose to send to us;
(h)      information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
2.2     Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

3.         Using your personal information
3.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2     We may use your personal information to:
(a)      administer our website and business;
(b)      personalise our website for you;
(c)      enable your use of the social networking services available on our website;
(d)      send you non-marketing commercial communications;
(e)      send you email notifications that you have specifically requested;
(f)      provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(g)      deal with enquiries and complaints made by or about you relating to our website;
(h)      keep our website secure and prevent fraud;
(i)       verify compliance with the terms and conditions governing the use of our website;
3.3     If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4.         Disclosing personal information
4.1     We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2     We may disclose your personal information:
(a)      to the extent that we are required to do so by law;
(b)      in connection with any ongoing or prospective legal proceedings;
(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d)      to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4     Except as provided in this policy, we will not provide your personal information to third parties.

5.         International data transfers
5.1     Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2     Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
5.3     Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.4     You expressly agree to the transfers of personal information described in this Section 5.

6.         Retaining personal information
6.1     This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3     Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a)      to the extent that we are required to do so by law;
(b)      if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7.         Security of your personal information
7.1     We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2     We will store all the personal information you provide on our secure (password and firewall-protected) servers.
7.3     You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.4     You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8.         Amendments
8.1     We may update this policy from time to time by publishing a new version on our website.
8.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

9.         Your rights
9.1     You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a)      the payment of a fee (currently fixed at GBP 10); and
(b)      the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2     We may withhold personal information that you request to the extent permitted by law.
9.3     You may instruct us at any time not to process your personal information for marketing purposes.
9.4     In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10.      Third party websites
10.1    Our website includes hyperlinks to, and details of, third party websites.
10.2    We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11.      Updating information
11.1    Please let us know if the personal information that we hold about you needs to be corrected or updated.

Part 2: Cookies

1.         About cookies
1.1     A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
1.2     Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1.3     Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
1.4     Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

2.         Our cookies
2.1     We use both session and persistent cookies on our website.

3.         Analytics cookies
3.1     We use Google Analytics to analyse the use of our website.
3.2     Our analytics service provider generates statistical and other information about website use by means of cookies.
3.3     The information generated relating to our website is used to create reports about the use of our website.
3.4     Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/.

4.         Third party cookies
4.1     Our website also uses third party cookies.

5.         Blocking cookies
5.1     Most browsers allow you to refuse to accept cookies by editing its options.
5.2     Blocking all cookies will have a negative impact upon the usability of many websites.
5.3     If you block cookies, you will not be able to use all the features on our website.

6.         Deleting cookies
6.1     You can delete cookies already stored on your computer.
6.2     Deleting cookies will have a negative impact on the usability of many websites.

Part 3: Our details

1.         Data protection registration
1.1     We are registered as a data controller with the UK Information Commissioner's Office.
1.2     Our data protection registration number is ZA083295

2.         Our details
2.1     This website is owned and operated by Joleany Ltd.
2.2     We are registered in England and Wales under registration number 9061884 and our registered office is at Rose Cottage, Pond Lane, The Heath, Hatfield Heath, Bishop's Stortford, Hertfordshire, CM22 7AB
2.3     Our principal place of business is at Perses, Great Canfield, Dunmow, Essex, CM6 1LF
2.4     You can contact us by writing to the business address given above, by using our website contact form or by email to enquiries@joleany.com

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